TCL is one of the well-known brands when it comes to electronic devices. It has managed to prove its mark in the market by increasing its sales because of the quality it presents before the consumers. You might be here wondering what to do if your TCL TV is stuck on the red screen.
No need to worry, you are not the one facing the issue, many of the people are being seen who are facing the same problem.
Why does the problem occur and how to fix the issue? We will be discussing all of this in this article.
Why does the problem occur?
It is quite common that electronic devices to face some issues from time to time. It is not a big deal. There might be some sort of software problem with your TV.
Another problem that may have caused the issue can be the speaker magnetic interference which does not allow the screen to work properly.
Wires inside the motherboard of the TV could also be damaged. The firmware version of the TV could also have caused the problem.
We will discuss some of the ways how to deal with this problem?
Restart the TV
Sometimes, merely restarting the TV can solve the issue and make things normal for you. The remote won’t work for the TV so simply cut the connection from the power cord.
Turn the TV on again by inserting the power cord. The problem most likely has been solved. But if it doesn’t then try other fixes.
Check the software
Sometimes the problem is in the software due to which screen gets stuck at one place. Go to Settings and then to the System. After that check the Software and see if the software is updated or not.
If the software is not updated, quickly click on the system update and the system will start updating itself automatically and it will start downloading all the required files. After updating the software, check if all the things are back to normal.
Reset the TV
You can also try a hard reset in order to check if the problem still continues. If the problem does not get solved even after resetting the system, then the problem is supposedly in the hardware itself.
For hard reset, there will be a tiny hole at the back of the TV which is the reset button. Press it with a small sharp object like a needle for about 20 seconds while the TV is turned on.
If the TV gets reset and working properly, congratulations, the problem is solved and the only problem was the system needed a reset.
You should reset your TV more often because it clears the cache of the TV and makes it like it was when it was just bought.
Surprisingly, there is a trick that worked for most of the people and they got their TV working properly hereafter.
The trick doesn’t have logic behind it but it worked for the people. It also may work for you.
In this trick, you unplug the TV and while the TV is unplugged, press the power button for about 15 seconds and then release it.
Plug your power supply again and hope the TV now works absolutely fine.
This trick worked for me and I hope it also will help you.
Contact Customer support
If you do not get your issue resolved even by trying various fixes by yourself and trying the points explained in the article. Then there is a possibility that anything inside of your motherboard is damaged.
You cannot inspect it yourself that what is wrong with it. So you have to contact any expert engineer who repairs electronic devices or you should contact TCL Customer Support to get the problem checked.
Replace the TV
If you are still unable to get your TV working normally even by trying all the fixes, then probably it is time to get your TV replaced. If your TV is still in warranty.
then you are lucky because the company will replace it for free for you.
But if it is not on warranty, then either you have to get your TV repaired or replace it by giving the required money to the company.
replacing the TV is a better option because once the TV gets repaired, it may cause other problems too later on.
Replace the HDMI cable
The HDMI cable might also be damaged which causes the screen to stuck on one place. Replace the HDMI cable which provides the signals from one device to other and retry.
Also go through: Panasonic TV Turns ON But No Picture or Sound Issue Sloved
To get your TCL TV working again which is stuck on the Red screen, follow the instructions mentioned in the article and I hope you will be able to watch your favorite shows and play your favorite games again on the TV.
Facing problems while using the technology is normal. The main thing is to identify the problem and get it sorted out as soon as possible.
Hope you got your TV working perfectly fine again. If you did, mention below. Also, let me know what other problems you faced?