Philips is a famous brand in the electronic market. Philips TVs are really good. Like other brands, Philips also manufactures smart and ultra-smart TVs. In this article, we will fix a Philips TV that is not turning OFF.
Their OLED Philips is one of the most popular TVs. Generally, a Philips TV works well without creating any problems. But, smart and digital electronic devices are always vulnerable to minor issues.
So, your Philips TV might not turn off at times. This problem arises in some specific Philips models not all. This issue may be caused by a software glitch or due to some hardware failure.
This article will tell you solutions to both kinds of problems. Before going for a hardware fix, always try software troubleshooting methods.
1. Check All the Controls
Maybe the controls are not working that’s why your Philips TV is not turning off. The remote control is not functioning or the power button is faulty.
First, check whether the remote is working or not. Change its batteries and reset the remote. Press the “Okay” and “Mute” keys at the same time on your Philips TV remote to reset it.
Try to turn off your Philips TV by pressing the power button on the TV set. Make sure that this physical button is working and is not defective. If all is well then move on to the next solution.
2. Power Cycle Your Philips TV
If your Philips TV is stuck and cannot turn off, try power cycling it. You can do it very easily.
- While your Philips TV is turned on, unplug it from the electric supply. This will definitely turn off your TV.
- Wait an hour or more. Now, press the power button on your Philips TV and meanwhile plug in the power cord into the electric supply.
- You can repeat this trick 3 to 4 times if it does not work after one round. But, it can solve your issue effectively.
However, if this solution does not make any effect then follow the next methods.
3. Restore Factory Settings on Your Philips TV
If the above-mentioned tricks do not work then you should consider factory resetting your Philips TV. It will remove all the software glitches.
So, your TV will be free of any bugs and software problems. These can trouble your Philips TV hence it does not turn off.
But, remember that a default factory reset function removes all the apps and changes the settings to the initial state. Follow the steps given below to reset your Philips TV.
- On your Philips TV remote, press the “Home” button to open the menu on your Philips TV screen.
- Click the settings on the top right corner of your Philips TV screen.
- Next, select the “General” settings from the left bar.
- Scroll down and click on the option “Factory settings”.
- Tap the “OK” button to confirm the reset process. In a few seconds, your Philips TV will restore default factory settings.
Now, try turning it off through the normal method. Hopefully, this solution fixes your Philips TV that is not turning off.
Related: Control LG TV Volume Without Remote
4. Defective Hardware Components
After you have tried all the software fixes and still your Philips TV is not turning on. It means there is a defect in the hardware. Most probably, the mainboard is defective and cannot send commands.
So, you need to replace or repair the mainboard. A bad circuit or defective power supply also causes this issue. The circuit gets defective due to power surge, electric shock, sudden high or low voltage.
Another defective component is the capacitor. If it is faulty or worn out, your Philips TV cannot turn off. Replacing the capacitor can solve the issue.
The hardware of your Philips TV is a complex thing. You cannot repair it at home. In addition, you cannot diagnose the component that is failed.
You will have to open the TV and use a digital multi-meter to check the voltage. So, you should consult a professional TV mechanic.
The failure of troubleshooting tricks suggests that your Philips TV has got a hardware defect. Get it repaired as soon as possible.
If your Philips TV is new and has not exceeded the warranty then you should submit a complaint to the company. There may be a manufacturing fault in it.
You can claim a refund or replacement. In case, your Philips TV is older and smaller than 42 inches, better consider replacing it. Because hardware fix and parts replacement will cost you high.
So, you should compare the repair cost with the price of a new TV set. Then, decide wisely according to your budget. Hope this article would have helped you to fix your Philips TV that is not turning OFF. Reach to us if you still have any queries in your mind.