Fix Smart Board Not Responding To Touch

If your Smart Board isn’t responding to touch, you can try one of these troubleshooting techniques to get it working again. Thir problem can easily be solved if you follow the steps carefully.

You will be able to get the device working absolutely fine if you follow the steps below.

Restart the Device

Often restarting a device can fix seemingly small issues like your smart board not responding to touch.

Make sure that you are pressing hard enough for it to register, as if it isn’t touching it will ignore your commands.

If restarting doesn’t work, try to replace any batteries that have run out. As well, make sure there is no damage anywhere on the screen and check for any moisture behind or in front of your touch screen monitor.

Also, be sure that all cables are securely connected and nothing is broken.

Smart Board Not Responding To Touch

Reset the Device

If all else fails, it might be a good idea to reset your device. Simply unplug it and plug it back in, as long as your power supply is working correctly. This can often jump-start any device that’s not responding correctly.

If that doesn’t work, you may want to perform a hard reset on your display. This isn’t necessary for all devices but should do away with any minor software glitches on smart boards, as well as TVs and computers.

The best part is that most of these solutions are rather simple and you won’t have too much trouble finding out what they are when you search online!

Update The Firmware of The Device

Many hardware devices have firmware that can be updated. In some cases, installing new firmware can solve various issues such as the device not responding or hotkeys are not working on your laptop.

Firmware updates can be easily installed by going to your device manufacturer’s website and then downloading and installing an update for your laptop. The most common way to do it is to download an executable file and run it on a computer.

Once you launch it, follow instructions until you reach a point where you will be asked to plug in your laptop so that it can check if there is any available update. If there is one available, click the Update button and wait until everything finishes.

Remove and Reinstall The Device Driver

We know that Microsoft Windows updates are causing problems with Smart Board. So one of the potential solutions to fix the smart board not responding to touch is to remove and reinstall The device driver for your smartboard.

Follow these steps:

  • Shut down your computer.
  • Start it again and press F8 several times before the Windows logo appears in order to bring up a boot menu screen.
  • Choose Safe Mode with Command Prompt, if you are prompted with an option to do so.
  • Once you get into Command Prompt, type sc deletes UAService and hit Enter key on your keyboard. Type sc deletes vmtoolsd and hit Enter key on your keyboard too.
  • Restart your computer normally (not in Safe Mode) after that.

Repair, Reinstall, or Remove Smart Board Software

If your computer has a touch-screen monitor, but it’s not responding to input from your fingers, you might want to try repairing, reinstalling, or removing software related to your touch screen.

There are several different solutions for fixing each type of problem. For example: if you are experiencing too much resistance when touching your screen, you can reduce its sensitivity by adjusting the settings by following the steps below.

Windows Control Panel > Pen and Touch > Pen Settings or Tablet PC Settings. The exact steps vary depending on which version of Windows is installed on your computer.

Try using the remote

Sometimes your smart board is simply having a problem communicating with your computer or there’s something wrong with your remote.

Try using another remote, if you have one, to fix the smart board not responding to the touch problem. Make sure it is turned on and that it is receiving its signal from your system.

If it doesn’t work either, try restarting your computer and waiting for several minutes before trying again. This can sometimes fix problems with the hardware or software that causes the smart board not to respond to touch issues. If still nothing works, please follow the below steps.

Enable Touch Recognition

Before trying any of these fixes, make sure your tablet’s touch screen is enabled. It’s a simple setting that can be overlooked.

Go to Settings > Device > Touch and enable Touch sensitivity. Next, try unplugging your monitor from its power source for 60 seconds and then plug it back in.

Finally, restart your computer and see if it recognizes your pen or finger right away. If not, give one of our other suggestions a try.

Also, go through: Laptop Making Electrical Crackling Noise Issue Solved


The fix works. Just click on it. The smartest thing to do is always use a table cloth when using your smart board. Or clean off your tabletop with an alcohol wipe before you start using it.

If your tabletop is too touchy, then there is nothing you can do except take it to get fixed or buy a new one.

We hope that this Fix Smart Board Not Responding To Touch helped you with all of your smartboard problems and that they are now fixed.

Hope you will get the issue fixed by following these steps. Do let me know if you have any sort of queries.


I'm a Professional Content Writer on and willing to write Articles on Technology-based Items. Writing basically is not my job but I consider it as my hobby and passion. I have been working as a Content writer for quite some time.
I'm a Professional Content Writer on and willing to write Articles on Technology-based Items. Writing basically is not my job but I consider it as my hobby and passion. I have been working as a Content writer for quite some time.

Leave a Comment