The Shark IQ Robot Vacuum makes an excellent addition to any household and takes care of your daily cleaning needs without the need for your direct involvement. However, problems may occur at times when the vacuum stops charging, which can be really frustrating.
Fortunately, the problem can be solved by using one of these simple troubleshooting tips so that you won’t have to spend money on another one just yet. When I got a new Sharm IQ robot vacuum, I did not know what to do in the beginning.
After trying some fixes, I was finally able to solve the problem. Some of the steps are as mentioned below in the article.
Troubleshooting Guide
If your Shark IQ Robot Vacuum isn’t charging, there are a few things you can do to try and fix the issue. First, check to make sure that the vacuum is properly plugged into the charging dock. Next, check for any obstructions in the charging port.
If neither of those solutions work, try resetting the vacuum by pressing and holding the power button for 10 seconds. If the vacuum still isn’t charging, you may need to replace the battery.
Is the Power On?
Before you start troubleshooting, it’s important to make sure that the Shark IQ is plugged in and turned on. If the vacuum is not receiving power, it will not charge.
Once you’ve confirmed that the vacuum is turned on, check to see if the charging light is illuminated. If the light is not lit, this indicates that the vacuum is not receiving power and you’ll need to check your outlets and cords.
Is the Battery Full?
Before you start troubleshooting, it’s important to rule out the most common reason your Shark IQ vacuum won’t charge: a low battery. If the battery is low, the vacuum will need to be plugged in for several hours before it will have enough power to run.
To check the battery level, press the Battery button on the vacuum. If the indicator light is green, that means the battery is charged and you can move on to other potential causes.
Does the Cleaner Turn On Automatically?
If your Shark IQ robot vacuum doesn’t seem to be charging, there are a few things you can try. First, check to see if the cleaner turns on automatically. If it doesn’t, you may need to replace the battery.
If the battery is fine, then the problem may be with the charging dock. Try cleaning the charging contacts on both the dock and the vacuum itself. If that doesn’t work, you may need to replace the charging dock.
Does it Play Music?
I’m sorry to hear that you’re having trouble with your Shark IQ. If the vacuum gets stuck somewhere on the cleaning path, it may be due to an obstruction. To clear the obstruction, please refer to the manual.
If you still can’t get the vacuum to charge, there are a few things you can try:
-First, make sure that the charging dock is plugged into an outlet and that the power cord is securely connected to the dock.
-Next, try removing and then replacing the battery.
-If those steps don’t work, please call Shark customer service at 1-877-581-7375 for further assistance. We’re here to help!
Is it Connected to Wi-Fi?
If your Shark IQ robot vacuum won’t charge, the first thing you should check is whether or not it’s connected to Wi-Fi. If it’s not, that could be the reason why it’s not working. To connect your vacuum to Wi-Fi, open the SharkClean app and select Add a Device.
Follow the instructions on the screen to connect your vacuum to your home’s Wi-Fi network. Once it’s connected, try charging it again and see if that solves the problem.
Also read: Roomba Vacuum Not Charging Fixed
Also watch this video to fix the issue
Conclusion
If your Shark IQ Robot Vacuum isn’t charging, there are a few things you can try to fix the issue. First, check the charging dock to make sure it’s plugged in and working properly.
If the dock is fine, then the problem may be with the vacuum itself. Try cleaning the charging contacts on the vacuum and dock with a dry cloth. If that doesn’t work, you may need to replace the battery.
