Why won’t my Sennheiser wireless headphones work? Wireless headphones are an excellent way to free yourself from being tied down by cables, but sometimes you may find that you have issues with the headphones cutting out on you.
Here are some steps you can follow to try and get your Sennheiser wireless headphones working again so that you can get back to enjoying your music.
Simply follow the instructions as it is and hopefully, you will be able to get your headphones working again.
Reset the headphones
If your Sennheiser wireless headphones aren’t working, try resetting them by holding down A for about 10 seconds. If that doesn’t work, continue reading for more tips on how to fix your faulty pair.
Resetting your headphones is a simple process and it only takes a few minutes to do. Follow these steps:
1) Turn off your headphones
2) Hold down both of the volume buttons (volume up and volume down)
3) While still holding both buttons, turn on your headphones
4) Continue holding both buttons until you see SENNHEISER in white letters
5) Let go of both buttons
6) Your headphones should now be reset. Try using them again if they are still not working.
Install new drivers
Another possible cause of Sennheiser wireless headphones not working is that you’re using outdated drivers. You can check your current version of drivers by right-clicking My Computer and choosing Manage.
Once there, click Device Manager, select View, and choose Show Hidden Devices to ensure you’re seeing all hardware connected to your system. Right-click on each device with a yellow exclamation point next to it and choose Update Driver Software from the pop-up menu.
Your batteries might not be holding their charge. Try running your headphones on a power cord for a day or two to see if that changes anything.
If they’re already plugged in, try turning them off and then back on again after a few minutes. If you’re still having problems, there might be something wrong with your device. It could have a loose wire or other internal damage you can’t easily detect.
Also go through: Charge JLab Headphones Issue Solved
You might have just got some new headphones and are astonished that why aren’t working accurately? The reason might be in the device you are connecting with. Try to reconnect it with another device.
If you still are unable to get it connected to any other device, then you will probably need to get it connected to another device and if the problem still continues, then the issue should be consulted with Sennheiser Support