Using Dualshock 4 or the controller can be hectic for the people who want to write and browse the content on the PS4. So, for this purpose mouse and keyboard are used. They both can easily be connected. But, what to do when you are playing your favorite game and abruptly your PS4 mouse stops working.
What would you do in that case? You have your favorite game on screen but the mouse has stopped working. No need to worry. Some easy remedies can be tried to solve the issue.
Enable USB communication in the System Settings menu
The first step is to make sure that USB communication is enabled in the System Settings menu. For this purpose, go to settings then go to controllers, and after that to communication methods. In the communication method, select a USB cable.
After doing all this, disconnect the wire of the mouse from the USB port of the PS4 and then replug it in the port. The PS4 should recognize it this time if everything with the wire is ok.
What to do if the mouse gets disconnected while playing game?
Consider you are playing a game and suddenly the mouse has stopped working. You are doing the most important mission of your game. What would you do in that case?
You would be saying that the mouse is out of order or trying to change the mouse but a little trick can be applied in order to check whether the mouse is fine or not.
While in-game, plug out your mouse from the USB port. After that press the enter button from your keyboard and then replug in your mouse. It would work for you.
But keep in mind that keep the controller from the PS4 during this function because PS4 will identify the controller as a new device and you don’t want to do that.
Check the USB port
If by applying all the above techniques, your connection does not restore then there might be something wrong with the USB port. The USB port can be damaged or it may have some sort of debris or dirt in it due to which PS4 is not recognizing it.
Try cleaning the USB port and then retry to connect the mouse again. It will work if that was the case.
Use another mouse
You can also try to connect another mouse for checking if there is no fault with the previous mouse. If the new mouse gets connected without causing any problem. Then certainly, the problem was with the mouse itself.
No other hardware or software problem was there but the mouse is damaged itself.
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Hence the problem of the PS4 mouse not working can be the problem with the software or the hardware. It can be a problem with the mouse itself. But the main issue is to identify the main problem which has been discussed how to do it.
If you got your mouse connected to the PS4 again or have any questions, feel free to ask me.