You are playing your favorite game and suddenly your PS4 directional buttons stop working. You become intimidated in that situation and become confused that what to do in that situation. If you are here because you have faced the same problem, then you are at the right place.
The controllers made by Sony are very resilient and reliable but with the passage of time, or with the over usage, something inside of that becomes damaged or disturbed. The problem needs to be identified. We will discuss some possibilities of why it occurs and also how to possibly deal with it.
Try to reset your controller
To make sure playing the games again without any distortion, make sure that the controller is working properly and all the buttons are playing their part unanimously. Even if a single button becomes out of order, it can ruin the entire gaming experience.
So for this purpose, you can try resetting your controller. Follow basic steps:
- Flip over the controller
- Locate the reset button down near the L2 button
- Use a pin to reset your controller
- Wait for six seconds, your controller has successfully reset
Try to reconnect and check again if the buttons of the controller are working.
Change the conductive circuit pad
If your directional buttons have stopped working and you want to make them work fine and relive the gaming experience, get your conductive circuit pad changed. This would change the pad and replace the buttons.
These are basically copper wires that transmit information when the users press any specific key, the default might be in that wires. Changing the conductive circuit pad can solve the problem.
D-pad might be damaged
Another reason which can cause this thing to happen is that your d-pad can be damaged with hinder the proper working of the buttons. We know that directional buttons are connected to the d-pad.
If the d-pad will be out of order, the buttons cannot work. For this purpose, you can do some exercises by yourself in order to solve the issue.
Know to open the controller
First of all, you should know to open the controller. You should have the proper knowledge and proper tools so that no damage happens to the controller while opening it.
It is not recommended to do it yourself if you are a newbie or do not know the knowledge of it. Get it checked by a veteran.
Clean the controller
After opening the controller, the next step is to clean it thoroughly so that no dirt remains in it. It can also be a reason which is causing the directional buttons not to work properly.
Point on the buttons with a sharp object
Place a sharp object like a pencil on the buttons and press them, rub them. Hopefully, this can make them function if they were out of order. It works for most people. It will work for you if you are a lucky lad.
Contact Sony support
If these solutions do not solve the problem, then contact “Sony” and ask their professionals to look after the issue. You can also change the controller if the problem does not solve.
Also go through: Sony Xperia Not Turning ON Solved
Controllers are the essentials for gaming. Even one button not working can demolish the whole gaming experience. We looked for various reasons why PS4 directional buttons do not work and how to make them functional again.
If you got your buttons functional again, do let me know, and if you got some knowledge out of this article, mention it in the comment section below.