Is your Nintendo Switch showing a black screen with sound? You have come to the right place. Because we are going to fix your Switch by applying the best tricks.
Since the sound is coming, it indicates that your Nintendo Switch is not dead completely. It has a temporary software issue that has blocked the pictures.
You are not the only one who is facing this problem. Many users complain that their Nintendo Switch goes black after turning it ON.
We have found some verified troubleshooting tricks. Let us try them to fix your Switch.
1. Reconnect the Switch
The first and foremost thing you need to do is reconnect your Switch. It comes with a dock that is used to connect the console with a TV or computer.
- Open the back cover of the Nintendo Switch dock.
- Unplug the USB power cable and an HDMI cable from it.
- Also, disconnect the dock from the TV and Switch.
- Now, plug in the cables again after a few seconds.
- Make sure that all connections are firm.
- Undock the Switch and connect the AC adapter directly to the console and then to the wall power outlet. It can solve the black screen issue.
2. Examine the Connections
One reason your Nintendo Switch is displaying a black screen is the faulty or incompatible HDMI cable. You should always use the original cable provided with the device.
Using an incompatible HDMI can cause a black screen as it fails to transmit signals fully. A damaged cable will work partially by sending the sound signal but no picture.
So, replace the cables if they are faulty. Moreover, a third party or cheap dock can also lead to this issue.
3. Check the AC Adapter
The company recommends using the genuine AC adapter for your Switch. Otherwise, it will not charge properly and the screen can go black.
An incompatible or cheap adapter is likely to damage the screen or battery.
The manufacturer suggests that you need to verify that you are using the Nintendo Switch AC adapter “Model No. HAC-002”.
Moreover, the Nintendo Switch Dock should be “Model No. HAC-007” or the Switch dock with LAN port “Model No. HEG-007”.
If your accessories are not compatible, replace them with the original ones.
4. Restart and Force Reboot Your Switch
First, try a simple restart to solve the black screen issue. Turn OFF your Switch completely. Wait for a few seconds and then turn it ON again.
Another trick is to restart directly. Press and hold the ‘Power’ button until you see menu options on the display. Choose the ‘Restart’ option.
Repeat the process twice or thrice. Hopefully, it will help. If not then try the force reboot method.
- Connect the power cable with your Switch and let it charge for 15 minutes.
- Now, press and hold the ‘Power’ button for 15 seconds.
- This will force reboot the device and is a helpful trick to solve the issue.
5. Troubleshoot Your TV
If the black screen with sound issue occurs on TV, it needs to troubleshoot. In this case, the image is displayed on your Nintendo Switch but not on the TV screen.
This indicates that either the connections are loose or the TV is faulty. First, check the connection port on your TV. Look for any broken port and fit the connector firmly.
In addition, restart your TV to solve the issue. A simple trick can help you verify that either the TV or the Switch is the culprit.
Connect your Nintendo Switch to a different TV or computer. If it displays pictures, repair your TV. Otherwise, try the below-given solutions to fix your Switch.
6. Perform a Soft Reset
If the restart does not help then try a soft reset. This method does not delete the data saved on your Switch. However, it is likely to fix the black screen with no sound.
The process is as follows;
- Press the ‘Power’ button and turn OFF your Switch completely. It should not be in standby or sleep mode.
- Now, press and hold the ‘Power’ button and both the ‘Volume’ buttons at the same time.
Release all three buttons when the recovery menu appears on the screen.
- Use the volume keys to navigate to the “Restore factory settings without deleting save data” option.
- At this point, the console may require a PIN, enter it and tap the ‘Next’ on the bottom of the screen.
- It will take a few moments to complete the reset process. After that turn ON your device and see if the issue is solved.
7. Perform a Hard/Factory Reset
It is the last solution that can fix your Nintendo Switch. Consider it if none of the above tricks work. Because a factory reset will remove all the data on your device.
But, you can reinstall the apps afterward. If you can access the menu, the process is as follows;
- Open the ‘Home’ menu and click on ‘System Settings’.
- Navigate to the ‘System’ tab and choose it.
- Next, choose the ‘Formatting Options’ by scrolling down to the bottom of the screen.
- At this point, the device will ask you to enter a PIN if you have enabled Parental Controls.
- Now, click the ‘Restore Factory Settings’ option and tap the ‘Next’ button.
- Confirm the process and wait for its completion. Finally, restart your Switch and the black screen with the sound issue will be gone.
8. Repair the Hardware
The last possibility is that your Nintendo Switch has got a hardware fault. It may be a defective hardware component or a faulty screen.
The screen of the Switch is similar to the smartphone. Water or moisture can damage it. Likewise, the screen can break if the device hits the ground.
Damage to the internal circuit can be caused by high voltage, short circuit, or power surge. If any of these mishaps happened with your Switch, its hardware has got some fault.
So, you should consult a professional technician to diagnose the defect and repair the device. Otherwise, contact Nintendo Support and ask for a solution.
Also Read: Power Bank Not Charging
Your Nintendo Switch is under warranty if you own the latest model. So, you can ask for a refund or replacement from the company.
The device may have a manufacturing fault if it did not suffer any physical damage to your hands. While the software issues must be solved by the solutions mentioned in this guide.
Let us know which of these tricks fixed your Nintendo Switch black screen with sound. Stay connected to keep reading more informative articles.