The remote sensor is located on the front part of the LG TV. It receives infrared signals from a remote control. Sometimes, the remote sensor of your LG TV stops working. The TV does not respond to remote commands.
Are you facing a similar issue with your LG TV? You may be thinking that the TV’s IR sensor is defective. But, it is not necessary. There are some other reasons that make your LG TV’s remote sensor non-responsive. For example, defective remote, interference, or software bugs may pose this problem.
We have conducted a lot of research to find out the major causes of this issue. We are presenting the best working solutions in this article. So, if your LG TV remote sensor is not working, go through this guide. The solution to your problem lies here.
Diagnose the Real Problem
Before fixing the TV remote sensor, let us perform some basic tests to sort out the real problem. So, we can fix the issue in the right manner.
1. Check the Remote Signals
Maybe your remote control is not emitting signals. You can check it very easily. Open the camera of your mobile phone. Point the remote towards the TV. Press some buttons and see if the remote emits red light. If the red light is not blinking then the remote has stopped sending signals.
2. Change the Remote Batteries
The second thing you need to do is change the remote batteries. The one reason behind a non-working remote sensor is expired batteries. Another reason is the remote is locked and not working. So, you should reset it.
You can do this by removing or replacing the batteries. Open the back cover of your LG TV’s remote control. Take out the batteries and insert the new pair. Be sure to insert the batteries in the right position. Now, check whether your TV sensor works or not.
3. Examine the Remote Battery Terminal
Another cause of non-functional remote sensors is defects in the remote. You have changed the remote batteries but still, the sensor is not working. You should examine the battery terminal. Look for the rust in the battery terminal area. Disassemble the remote and confirm that all things are connected between the remote board and terminal.
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4. Try a Different Remote Control
This is a very easy diagnostic test. All you need to do is just take another LG remote. Make sure that this remote is working well with another LG TV. Now, operate your TV through it. If this remote works with your LG TV then the older remote is defective.
Another test is to use your existing remote with another TV. If it does not work with a different LG TV, it is confirmed that the remote is faulty. You have to replace the remote and that’s all. But, if the new remote does not work with your LG TV then the fault lies in the TV sensor.
5. Remove any Interference
Sometimes, the TV remote sensor stops working because of some electronics nearby. There may be something that is blocking the signals. So, remove any electronic or magnetic object placed too close to your LG TV. Turn off fluorescent lights and LED bulbs. They may also interfere with the remote sensor.
Make sure that nothing is placed in front of the TV remote sensor. Clean the sensor and remove any stickers placed on it. You can clean the remote sensor with a cotton swab soaked in distilled alcohol. Go closer to your TV and operate it from a minimum distance. Maybe you are operating it from a large distance.
6. Reset Your LG TV
Software bugs can also interfere with the remote. So, you should reset, restore and update your LG TV. To reset, shut down the TV and unplug it. Wait a few moments and then press the power button for 30 seconds.
You can restore factory settings on your LG TV through the menu and settings. Navigate to the ‘Reset to initial settings’ option from the settings.
The software update is available in the ‘Support’ tab. You can find it in the TV menu and settings. Try all these three methods. You can solve many problems by resetting and updating your LG TV.
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Fix Your LG TV Remote Sensor
You have done three basic diagnosis tests. If the problem is found in the remote, you replace it and that’s it. But, if you have found that issue lies in your LG TV then you need to move forward. We are suggesting some very useful and tested tricks to repair TV remote sensors.
1. Troubleshoot the Remote Sensor
The rear side of your LG TV has an external remote jack. It is tiny like a headphone jack. You can take help from the user manual to locate the remote sensor on your LG TV. After you located this component, follow the steps mentioned below;
- Turn off your LG TV manually.
- Unplug your LG TV from the electrical supply.
- Take a pair of headphones.
- Now, plug in and out the headphones into the remote jack.
- Repeat this process at least 50 times.
- Now, plug in your LG TV and turn it on. Check the efficiency of the remote sensor by performing some actions.
This trick sounds silly but it really works. Because it will troubleshoot your remote sensor by cleaning the tarnished contacts. But, be sure to perform the action gently. Do not pull and push roughly, it can damage the remote jack. This solution works in 90% of cases. However, if you are still facing the same issue then keep going with us.
2. Clean the Remote Sensor
You have cleaned the remote sensor from the outside. Now, it’s time to cleanse it from inside. Before taking the last step, try this trick also. Follow the guidelines given below;
- Just remove the front grill covering the remote sensor. It will expose the sensor itself.
- Now, dip a cotton swab into distilled alcohol. Move it gently around the remote sensor.
- Take a compressed Air Can. Blow around the remote sensor to remove the dirt.
- Carefully put the grill back. Now, try to operate your LG TV through remote control.
3. Replace the Remote Sensor
Your LG TV is not working with the remote but responds when you press the buttons. It indicates that the remote sensor is defective or damaged. So, you need to replace it.
You can buy a new remote sensor from the local dealer, from LG directly, or from Amazon. Replacing the remote sensor is a tricky task. If you have some prior experience in handling electronic objects, you can do it yourself. Otherwise, call a technician.
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Before replacing your LG TV remote sensor, try all the above-mentioned solutions. Hopefully, any of them works. If not then definitely you need to replace the remote sensor.
Hope our guide would be helpful to fix your LG TV remote sensor that is not working. Stay connected with us. You can freely ask us to find the solution to any of your technical issues.